Contact & support

A clear way to get help.

Company name: Nursing Playbook. Digital purchase support is separate from employer or clinical advice.

For an employer question

Use the contact route on the employer’s original program or job page for eligibility, vacancies and application status. Nursing Playbook cannot submit an application or resolve a hiring decision on your behalf.

For your working files

Download your application brief or rehearsal drafts before leaving the tool. We do not receive a copy and cannot recover unsaved drafts. Do not send patient information through this site.

Purchase support

Contact legal@uenotices.com with your order reference for purchase support, refund requests or privacy questions. Never send card details, patient information or your private access key.

Recover a purchase

Open /recover and enter the order reference and private key you saved from your order page. Keys last 30 days from checkout creation and cannot restore a refunded or suspended purchase. Keep the PDF and ZIP files on your own device. If you cannot recover access, contact purchase support with the order reference and purchase email address.